How to enter a Matrix Space (Team) or Room (Channel)¶

The New Helmholtz Matrix Service and this Documentation Are in a Ramp-up Phase

Please contact us if you encounter any errors.
Helmholtz members are also invited to give us some structured feedback here.
From time to time, you may see a red “Offline” notification message. This is because during ramp-up phase of the service, we may need to deploy changes to the server without prior announcement. Don’t reload, your messages will be sent with few seconds delay.

If your matrix account is quite new, your new matrix ID will not be findable for anyone, including your own group manager.
There are three ways to join your space and/or groups

Public Spaces, and Public / Visible Rooms¶

Just search for it and join, if …

If the space or room is private, …

… your moderator/admin should provide you a link and you can “Ask to join”.
- This works only if you are using the web browser via matrix.helmholtz.cloud, or a correctly configured element client.
- Find information about invitations here.
… you can give your exact (!) matrix ID to your group manager and lit her/him invite you.
- click on your profile logo at the top left
- click settings
- the Username is your correct Matrix ID, e. g. @name-ab3cd:helmholtz.cloud
  - don’t forget the “@” at the beginning