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Invite People to your space or room

The New Helmholtz Matrix Service and this Documentation Are in a Ramp-up Phase

We plan to offer Helmholtz Matrix from April 2026.

  • Please contact us if you encounter any errors.
  • Helmholtz members are also invited to give us some structured feedback here.
  • From time to time, you may see a red “Offline” notification message. This is because during ramp-up phase of the service, we may need to deploy changes to the server without prior announcement. Don’t reload, your messages will be sent with few seconds delay.

If you know the correct Matrix ID of the user(s), or the person is already part of any room or space shared with you

  • click i on the header
  • click invite
  • enter name or matrix id in search
    • for matrix id, don’t forget the @ at the beginning, e.g. @name-ab3cd:helmholtz.cloud
  • click invite
  • the person is invited and can enter the room

If you do NOT know the Matrix ID of your users

This is a beta functionality:

This “ask to join” functionality is still under development. It works only for users that are either using the web browser via matrix.helmholtz.cloud, or a correctly configured element client.

In other cases, users may enounter “you are not invited”, or “403” errors.

  • Make sure the room setting is Ask to join
  • Copy Room Link
    • click i on the header
    • select Copy link
  • Send the link to invite your room members (e.g via mail or old mattermost channel)
  • Manage requests of people who shall join the room
    • click i on the header
    • click Settings
    • click People

Dictionary

Matrix Mattermost
Space Team
Room
(Gruppe)
Channel
People Member