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How to transfer your Mattermost content

The New Helmholtz Matrix Service and this Documentation Are in a Ramp-up Phase

For a general overview on our transition policies and timelines, see here.

Mattermost Archiver Plugin

The newly activated Mattermost plugin lets you export messages into a ZIP file.

Export of teams and channels is only available for team and channel admins. Direct and group messages can be exported by people involved in the conversation. Treat exported ZIPs as sensitive data, they may contain confidential messages, files and privacy related information.

Teams and Channels

We provide some hints here on how to migrate your groups from Mattermost to the new Helmholtz Matrix.

1. Create a New Space (Mattermost Wording: Team)

2. Create a New Room (Mattermost Wording: Channels)

3. Invite Your Users

4. Close Down Your Mattermost Channel

Once you are sure that all people moved, archive Mattermost Channel:

  • choose Mattermost Channel
  • click on the Name of the Channel in the Header
  • Choose Archive Channel: You can search and open archived channels but cannot enter new chats.

Mattermost Boards

Matrix does not include a board feature. So, you have to move to another service. Helmholtz Cloud offers two services with kanban board features:

Dictionary

Matrix Mattermost
Space Team
Room
(Gruppe)
Channel
People Member